Check if browser extension is causing a problem

If you have trouble loading Bubbl.us or editing a mind map, the issue might be due to browser extensions or add-ons. 

Perform the following steps to see if extensions are causing the issue:

  1. Open your browser in Guest mode. See this video for instructions on how to open Guest Mode in Google Chrome.
  2. Navigate to https://bubbl.us/start. If you can load the website/edit a mind map without any issues then the errors are likely due to a Chrome Extension. You can try disabling extensions and see if it fixes the problem.

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