Check if browser extension is causing a problem
If you have trouble loading Bubbl.us or editing a mind map, the issue might be due to browser extensions or add-ons.
Perform the following steps to see if extensions are causing the issue:
- Open your browser in Guest mode. See this video for instructions on how to open Guest Mode in Google Chrome.
- Navigate to https://bubbl.us/start. If you can load the website/edit a mind map without any issues then the errors are likely due to a Chrome Extension. You can try disabling extensions and see if it fixes the problem.