Check if browser extension is causing a problem

If you have trouble loading or editing a mind map, the issue might be due to browser extensions or add-ons. 

Perform the following steps to see if extensions are causing the issue:

  1. Open your browser in Guest mode. See this video for instructions on how to open Guest Mode in Google Chrome.
  2. Navigate to If you can load the website/edit a mind map without any issues then the errors are likely due to a Chrome Extension. You can try disabling extensions and see if it fixes the problem.

Still need help? Contact Us Contact Us